Most frequent questions and answers
How does online ordering work?
Add the item that you would like to purchase to your shopping cart and then check out via Paypal.
Where are you located?
How often do you add new products to the website?
We add new products to the website weekly.
How do I track my order?
Once item(s) have shipped we will email you tracking information..
How do I change my shipping information?
You must contact us via email firstname.lastname@example.org within 24 hours of your order being placed.
Do you ship Internationally?
Sorry we do not currently ship out of the United States
How do Pre-Orders work?
Pre-Orders are charged at the time of purchase.
Your order will not ship until your item(s) are in-stock. if your order contains pre-ordered items and in-stock items, it will ship as a complete order once all items are in-stock. If you would prefer to receive your in-stock items quicker, we suggest placing a separate order for any in-stock items you are wanting to order.
How do we know when are Pre-Order item(s) will be in-stock?
With every new release Funko provides ETA Release Dates,but keep in mind these are only ETA Release Dates and are subject to change.
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